FAQ's

Ekommerce.in is an e-commerce marketplace powered by Ekonect – Aggregator Merchant (AM), a white-label solution by Aright Technologies Pvt. Ltd. It connects local merchants with online buyers, helping shops sell digitally while managing inventory, payments, delivery, and customer engagement seamlessly.

By joining Ekommerce.in, you get:

  • A digital storefront without extra cost of developing your own app/website.
  • Access to a growing customer base across India.
  • Integrated inventory, billing, and payment management.
  • Delivery fulfillment support (self or third-party).
  • Visibility and marketing that helps you compete with larger players.

You simply:

  1. Fill in the online registration form.
  2. Submit your business details (PAN/GST if applicable).
  3. Upload KYC documents.
  4. Once verified, your digital shop is live and ready to sell.

 

Registration is free. Ekommerce.in operates on a small transaction fee/commission model. There are no hidden charges, and you only pay when you earn.

You can sell groceries, apparel, electronics, accessories, home essentials, and more. Some regulated categories (like medicines, alcohol, or restricted items) may require special licenses or approvals.

No. The platform is designed for simplicity. If you can use a smartphone, you can manage your digital shop. We also provide training and support.

Merchants have full control over stock, pricing, and offers. You can easily update product details from the merchant dashboard or mobile app.

All payments from customers go directly to your registered bank account through secure digital payment gateways. Settlement happens on a daily/weekly basis, depending on your preference.

You have two options:

  • Self-fulfillment (you arrange delivery to the customer).
  • Integrated logistics partners (Ekommerce.in can help deliver orders at a nominal fee).

Customers can search by product, location, or shop name on Ekommerce.in. Our platform also promotes local shops, ensuring you reach nearby buyers as well as wider audiences.

Yes. You can create special deals, festive discounts, and loyalty offers directly from your merchant dashboard.

Absolutely. Your data and transactions are encrypted and stored securely on cloud servers. Ekommerce.in never shares your business data without consent.

Yes. Whether you are a single-shop owner or running multiple outlets, Ekommerce.in grows with you. You can manage multiple stores, staff logins, and advanced reports as your business expands.

Yes. Our support team assists you during onboarding and beyond. We provide tutorials, FAQs, and live support to ensure you are always comfortable running your online shop.