Shipping & Delivery

 

We at Ekcommerce.in are committed to delivering your orders in a safe, secure, and timely manner. Please read our shipping and delivery terms below:

Order Processing

  • Orders are processed within 1–2 business days after confirmation of payment.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once your order is shipped, you will receive an email/SMS with tracking details.

Shipping Charges

  • Free shipping is available on orders above [insert value].

  • Orders below this amount will incur a standard delivery fee shown at checkout.

  • Additional charges may apply for express or priority delivery (if selected).

Delivery Timelines

  • Standard Delivery: 4–7 business days (depending on location).

  • Express Delivery: 1–3 business days (available in select cities).

  • Delivery times are estimates and may vary due to courier delays, weather, or peak season demand.

Service Locations

  • We currently deliver across India

  • Delivery to remote or rural areas may take longer than standard timelines.

  • If your pin code is not serviceable, our team will contact you before dispatch.

Order Tracking

  • A tracking number will be shared via email/SMS once your order is shipped.

  • You can track your order through our website or the courier partner’s tracking page.

Delivery Attempts

  • Our courier partners will attempt delivery up to 3 times.

  • If the package is not received due to incorrect address or unavailability, it may be returned to us.

  • Re-delivery can be arranged, but additional shipping charges may apply.

Delays & Exceptions

  • We are not liable for delays caused by natural disasters, strikes, government restrictions, or courier disruptions.

  • In such cases, we will update you promptly and work to resolve the delay.

Contact Us

For any questions about shipping or delivery, please reach us at:
📧 [info@ekcommerce.in]
📞 [+91-9051041303]